Apollo MT

MedCallAssist Bridges Gap Between Consumer and Medical Care

MedCallAssist, a telemedicine provider for fishing, shipping and remote land based businesses is now offering their 24/7 Emergency Telemedicine Line and their premium medical kits, to the public. Anyone concerned about the health and safety of themselves and their families at home or while traveling can now have direct and immediate access to medical support and critical tools to help in any emergency situation.  The service is intended to fill in a gap in the health care system for consumers who are away from their immediate source of medical care.  Whether it is a weekend hiking trip, a cross country journey or a sailing adventure, medical support and advice is just a phone call away.

MedCallAssist began as a medical evacuation company, doing air and ground emergency transportation in Alaska.  Working for years in some of the most challenging natural environments in the world, MedCallAssist has helped businesses and their employees in the maritime, construction and trucking industries, who find themselves in extreme situations or remote locations.  They are extending their service to the public to help bridge the gap in medical care for people who are in situations where they may not be able to reach a physician or medical care facility. Their history in Alaska has given the company the strength to perform under the most adverse conditions, and their capabilities extend worldwide.

Any individual, family or group can gain immediate access to high quality medical support by a single call to MedCallAssist’s Telemedicine Center – just as one of our maritime clients did recently.

The urgent call came in to MedCallAssist at 4:40 p.m. from the first mate of a cargo vessel in the Bering Sea.  The ship’s captain had a fever of 104 degrees, extreme belly pain and shortness of breath.  His symptoms were getting worse.

The MedCallAssist Telemedicine Coordinator immediately patched the call through to the attending physician. Listening carefully to the history of the captain’s symptoms, the doctor assessed the captain’s condition, ordered pain and gastrointestinal medications, and urged the blue-water vessel to turn toward the nearest port as quickly as possible. The coordinator and physician continued to monitor the captain’s condition and the progress of the vessel.

Within hours, the physician decided the symptoms were so serious that the captain need to be in a hospital for definitive care more quickly than the vessel could make port.  The doctor requested a faster tug boat be sent through the rough, night-time waters to meet the vessel and help transfer the captain to the nearest medical facility.

The speed and decision making paid off as, the captain reached the hospital and got the continued care he needed averting what could have been a tragic outcome.

As more individuals and families travel widely and adventurously, they can help assure their safety by bringing a lifeline in the form of a telephone and a medical kit.  Not everyone will be exposed to extreme conditions, but any adventure has some risk and MedCallAssist has the experience and resources to offer medical advice and support to our customers wherever in the world they are.

Now MedCallAssist is offering their 24/7 Emergency Telemedicine Line and their premium medical kit, to the general public. The proprietary MedCallKit includes:

• 6 different prescription antibiotics
• 6 prescription gastrointestinal medications
• 6 medications for cough/cold symptoms
• 3 medications for different levels of pain
• Toothache kit
• Epinephrine for allergic reactions
• Extensive supplies for trauma - cuts, scrapes and lacerations care.

There are not any other medical kits on the market with this level of products and support. The kit is packaged with instructions for use and a card and instructions for reaching the MedCallAssist Telemedicine Center before the use of any prescription medications.

Service like this has been available for decades to Fortune 1000 companies, the construction and maritime industries and other businesses with a concern for medically related risks for their employees.  Now, anyone can have peace of mind for themselves and their families, wherever they are, since they can “take their doctor with them.”

About MedCallAssist

MedCallAssist is a private company, based in Washington and Alaska.  Their mission is to offer rapid access to quality medical support to their clients and customers.  One call to the telemedicine center is all that is needed.  Phone lines are staffed by highly trained call coordinators and transferred within minutes to board-certified emergency physicians for an urgent medical consultation in real-time, locally or worldwide.    This service is ideal for adventure travelers, recreational vehicle owners, boaters, employers with traveling employees, family travelers, or anyone spending time in a location other than at home.

Log on to www.medcallassist.com for more information or call 877.257.7844.

This entry was posted on Tuesday, May 24th, 2011 at 12:16 pm and is filed under Announcements.